Service disruption

Please note that our Council Tax, Business Rates and Benefits self-service portals will be unavailable on Monday 20 May from 7.00am to 10.00am due to planned maintenance. We apologise for any inconvenience.

See our privacy notices for details on how we manage personal information

Comments, compliments and complaints

Show all parts of this guide

2. Comments and compliments

We are committed to providing excellent customer service and we appreciate every compliment and suggestion we receive. We take the time to review all feedback and use it to improve the services for our residents.

If you have any suggestions about how we can improve our services or if you would like to send us a compliment, we would love to hear from you. Please fill out our online form.

Start the journey

Start

More info about the journey

Please let us know your comment or compliment

If you have requested a reply we'll aim to get back to you in 5 working days