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Service disruption

Please note that our Council Tax, Business Rates and Benefits self-service portals will be unavailable on Monday 20 May from 7.00am to 10.00am due to planned maintenance. We apologise for any inconvenience.

Strategies, policies and plans

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8. Bins and recycling

Assisted waste collection policy

This policy applies to those householders where we provide an approved assisted waste collection service. This will be for rubbish, recycling or garden waste.

Food container policy

This policy outlines our responsibilities and resident's responsibilities for or food waste collection service.

Garden collection service policy

This policy applies to our garden waste collection service. This is a chargeable service for registered customers. Any household within Exeter borders can apply for this service.

Missed bin policy

This policy applies to collections of domestic waste that are missed by us. It includes approved rubbish, recycling and garden waste containers.

Rubbish container policy

Wheeled bins can be hired from us by residents. The property needs to be suitable for wheeled bin collections. This policy details our responsibilities and householders responsibilities about grey bins.

Recycling container policy

Wheeled bins can be hired from us by residents, provided the property is suitable for wheeled bin collections. This policy details our responsibilities and householders responsibilities regarding recycling bins.