Please note that our Council Tax, Business Rates and Benefits self-service portals will be unavailable on Monday 20 May from 7.00am to 10.00am due to planned maintenance. We apologise for any inconvenience.
Do you accept CV’s in place of an online application form?
Unless specifically stated in the advert the application method for all vacancies is via the online application form through clicking the ‘Apply’ button at the end of the advert.
What if I require reasonable adjustments to the application or interview process?
Please contact our Human Resources Support Services team in advance of the closing date to discuss any reasonable adjustment requirements.
What if I don’t quite meet all of the essential criteria?
We would recommend that you either address this in your supporting statement and/or arrange an informal discussion with the recruiting manager to explore if there are ways we can support you with this.
What if I am part way through studies that once completed, will mean I meet the criteria?
We would recommend that you either address this in your supporting statement and/or arrange an informal discussion with the recruiting manager to discuss this.
What if I am having problems logging back into my application form?
Firstly check your emails, including Junk or Spam folders, for the system generated PIN you will have received. We would recommend checking the email address you signed up with as this will be the one you need to access your account. If you are still having issues you can call or email our Human Resources Support Services team who will be able to assist.
Do I have to cover my entire employment history in my application?
You will be asked to provide details of your current employment and all previous employment under the Previous Employment section. We recommend that within this section you account for any gaps in your employment history. Within the Supporting Statement section we advise to refer to examples and experience that are relevant to the role you are applying for. You do not need to detail your entire employment history in the Supporting Statement section.
What if I have not been in work for some time and don’t have employment related examples?
Use examples outside of the workplace if possible. Many skills listed on the Person Specification are skills that are developed across all aspects of life and not just at work, for example organisational skills. You may choose examples of organisational skills developed when studying, volunteering, through family life or personal interests. The key is demonstrate you have these skills and that you are able to transfer them to the role you are applying for.
How long after submitting my application will I hear back?
All shortlisting is carried out once the vacancy has closed. If you do not hear from us within 3 weeks of the closing date please assume you have not been shortlisted. Unfortunately due to the volume of applications received we cannot contact applicants individually to notify them of this. If you are shortlisted you can normally expect to be contacted 1-2 weeks before the specified interview date or within 3 weeks of the closing date.
How will I be contacted if I am shortlisted?
You will be contacted via the email address you provided on your application form.
When do you request references?
We do not request any references until an applicant has been verbally offered and verbally accepted the role. As such no references will be sought unless you are the offered the role.
Interviews
Where and how will interviews be held?
This depends on the role you are applying for. If in person interviews are required the location will be one of our Exeter sites. However we do hold many interviews remotely via Zoom. These details will be provided in the Interview Invitation.
How long will the interview take?
Again, this depends on the role that you are applying for. Some interviews are 30 minutes others can be for an hour plus presentation and assessment time. Full details will be provided in the Interview Invitation.
What if I can’t make the interview date?
Where possible and appropriate we will seek to accommodate an alternative date. However we cannot guarantee this as it is often dependent on multiple panellist availability.
How many people will be on the interview panel?
Again this depends on the role however there will always be a minimum of 2 panellists irrespective of the role. For all other roles it can be anywhere between 2 and 5 panel members dependent on the role requirements and the level at which it operates.
Do I need to bring certificates and ID with me to the interview?
Not unless specifically requested to do so in your Interview Invitation.
When will I be notified of the outcome?
It can vary depending on how many applicants there are to interview. We aim to notify applicants as soon as possible though the timescales for notification are normally confirmed at the interview.
