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Easter bin collections

All bin collections following a bank holiday will now take place one day late from 29 March to 6 April. See our Easter Bin Collection page for further details.

Online and telephone payments

Due to a fault, our online and telephone payment services are currently unavailable. We apologise for any inconvenience caused while our service provider works to fix the problem.

Benefits advice for landlords

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5. If your tenant is in arrears with their rent

If your tenant is more than 8 weeks behind with their rent, we may be able to make Housing Benefit payments directly to you. In order for us to do this we will need your permission.

It is therefore important that you tell us about rent arrears if these are a concern.

We would especially like to hear from you if you are considering enforcement action (eg eviction or notice seeking possession) and you believe rent arrears are partly due to non-payment of Housing Benefit.

You must remember that it is the tenant who is liable to pay rent, not the council.

For more information about letting your property, visit GOV.UK's Landlord pages