For details on how we manage personal information see our data protection policy
If we’ve missed your rubbish, recycling or garden waste collection please let us know within 48 hours of the collection date.
Start the journey
More info about the journey
You will need to tell us your address.
The form will let you know if there was a reason why your bin wasn't collected or it will send a message to the crew asking them to return to collect your bin.
The best and quickest way of reporting a missed bin is by using our online reporting form.