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Garden waste suspension

Please note: Due to an extreme shortage of drivers and loaders garden waste collections have been cancelled with immediate effect. Please see our Garden waste pages for further information. We apologise for any inconvenience that this may cause.

Bulky waste collections

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4. Presenting items for collection

Please note the following:

  • for an outdoor collection, items need to be accessible by our crews in the grounds outside the front of your property, and must be easily visible
  • indoor collections are currently suspended
  • Collections will take place between 7.00am and 2.00pm. If items are not presented when we arrive to collect, a rebooking fee of £11.70 will be applied if we are required to return.
  • never leave items on a road, footpath or any other public place
  • large items constructed of wood must be broken down 
  • ensure items, including sacks, are securely tied, safe to handle and do not have sharp items sticking out