Salary:£22,021-£23,836 / Grade F
Service Unit:Customer Access, Housing
Full Time - 37 hours per week (part time job shares will be considered)
Salary - Grade F - £22,021 - £23,836
Our Housing Needs department provides a range of housing and homelessness related services principally in housing advice and assistance, homelessness prevention and relief, temporary accommodation, access to private rented housing, signposting and referral to supported accommodation and treatment services and managing access to Exeter’s social housing register.
We are recruiting a Housing Triage Officer to support the housing casework team, by managing the triage function dealing with customers face to face and on the telephone, providing excellent customer advice and sign posting customers to Housing Caseworkers.
We are looking for self-motivated individuals, and a can do approach with have excellent customer service skills.