Visitor Services Supervisor

Salary:£24,313-£26,317 / Grade G

Service Unit:RAMM

Closing Date:30/08/2019

Post Number:2523

Full time - Permanent 

(working 74 hours over a 2 week rota to cover 7-day operation)

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Summary  

The Royal Albert Memorial Museum (RAMM) is an award-winning regional museum funded by Exeter City Council and by the Arts Council through the National Partner Organisation scheme. Re-launched in 2011 following a major Heritage Lottery Funded redevelopment, winner of the Arts Fund Museum of the Year Award in 2012 and with a vibrant exhibition, events and corporate hire programme, as well as visitors in excess of a quarter of a million per year, RAMM is a friendly and welcoming service that sits at the heart of Exeter’s cultural and economic life.

With consistently ‘Excellent’ reviews on Trip Advisor and a host of tourism awards since opening, RAMM has built an outstanding reputation for high quality exhibitions and a great visitor experience.

We are looking for an experienced Visitor Services Supervisor with outstanding administrative skills to lead the VS team and take responsibility for the safe and efficient day-to-day operation of the Museum Services and Buildings. You will manage and inspire our diverse team of Visitor Services staff and volunteers, ensure the security requirements of the service are met and work closely with the Operational Services Lead.

A visit to RAMM should consistently surprise and delight our visitors and every interaction with the Visitor Services Team should exceed their expectations! If you’ve got what it takes to balance administrative with security and organisation skills and an inspirational, up-beat approach to managing a team, you could be the person we’re looking for.

As a key-holder covering occasional on call duties you must live within 20 minute drive of central Exeter.

 

 

 

 

 

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When this content has been updated

Last updated 6 August 2019