Accessibility statement

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3. What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email customer.services@exeter.gov.uk, alternatively you can call us from 9.000am - 5pm, Monday to Friday on 01392 277888.

We’ll consider your request and get back to you in seven days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact us by telephone: 01392 277888, email: customer.services@exeter.gov.uk or you can submit your comments by online form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).