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Easter bin collections

All bin collections following a bank holiday will now take place one day late from 29 March to 6 April. See our Easter Bin Collection page for further details.

Online and telephone payments

Due to a fault, our online and telephone payment services are currently unavailable. We apologise for any inconvenience caused while our service provider works to fix the problem.

Leaseholder information

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7. Insurance

Block insurance

As the owner of your block, we must adequately insure the whole building, but you have to pay your share towards this cost which is payable within your service charge.

Internal structures insurance

We offer insurance cover for the interior structure of your flat or maisonette, which you can pay alongside your service charge. You may choose to get your own insurance in which case you must provide us with a copy of your insurance schedule. Your lease stipulates that you must have this kind of interior insurance. This is to insure the interior of the premises, for example the internal walls, ceilings, floors, all cisterns, tanks, drains, wires and so on that solely serve the premises.

The insurance does not cover your personal belongings and furniture. You must arrange your own insurance to cover these items.