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See the latest information and advice in Exeter. We are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus.

Controlled detonation on Glenthorne Road

If you have been directly affected by the incident and are in need of accommodation or support then please call our helpline on 01392 265000. The line will be open from 9am to 5pm.

Further information and answers to frequently asked questions are available online.

Exeter Community Energy

Healthy Homes for Wellbeing

Free Energy Saving advice from Exeter Community Energy

Healthy Homes for Wellbeing, a new project from Exeter Community Energy (ECOE), is a free energy advice service for Exeter residents.

As well as regular drop in clinics and advice surgeries around the city, free home visits are also available for those who are eligible.

Fully trained home energy advisors provide:

  • Energy saving tips

  • Help with changing supplier or tariff and applying for discounts

  • Referral for help with benefits and energy debt

  • Information about grants availability for insulation and boiler upgrades

  • Signing up for priority services register

  • Free energy saving measures (eg LED light bulbs, draught proofing)


LEAP Home Visits

ECOE has partnered with LEAP, (Local Energy Advice Partnership), a free home visit service for vulnerable residents. Important advice, support and energy saving measures are provided to eligible households.

The criteria for eligibility are deliberately broad to cater for the wide range of issues that contribute to vulnerability and fuel poverty. To be eligible for home visits, only one criteria needs to be met including having a low income; receiving tax credits, housing benefits, income and disability related benefits; have a long term illness (physical or mental) or disability; recent bereavement.


To learn more about LEAP, to find out if you are eligible for a free home visit, or to find your nearest drop in energy clinic, contact the ECOE Energy Advice Team:

ECOE Energy Advice Team 

ECOE Referral form.

ECOE Website.

Call: 0800 772 3617


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When this content has been updated

Last updated 9 February 2021