Professionals only - Duty to Refer

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1. Professionals only - What is Duty to Refer?

If you are homeless or in danger of being made homeless, please read our advice about homelessness.

The information below and on the following pages is for service providers. A list of main service providers is detailed on the next page.

As of 1st October 2018, there is a legal requirement for many public services to refer its service users if:

  • they are homeless or;
  • they are threatened with homelessness and;
  • agree to the referral

This is called Duty to Refer.

Public services must allow the service user to advise which local authority they would like to beĀ referred to. The service user must be advised of how local connection is defined before the referral is made.