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Easter bin collections

All bin collections following a bank holiday will now take place one day late from 29 March to 6 April. See our Easter Bin Collection page for further details.

Online and telephone payments

Due to a fault, our online and telephone payment services are currently unavailable. We apologise for any inconvenience caused while our service provider works to fix the problem.

Tenants advice and information

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9. Right To Repair Scheme

As a local authority tenant, you could use the Right To Repair Scheme to help get your repairs done. In certain circumstances, if repair work isn't done within certain timescales, you can claim compensation (up to a maximum of £50).

Only certain types of repairs are covered under the right to repair scheme. These are called qualifying repairs.

A repair won't qualify for the scheme if:

  • it exceeds an estimated cost of £250, or
  • the local authority isn't responsible for the repair

Please contact us by calling 01392 277888 and asking for 'Housing Repairs' for more information.