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Easter bin collections

All bin collections following a bank holiday will now take place one day late from 29 March to 6 April. See our Easter Bin Collection page for further details.

Online and telephone payments

Due to a fault, our online and telephone payment services are currently unavailable. We apologise for any inconvenience caused while our service provider works to fix the problem.

What if I can't pay my rent

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3. Former tenant arrears

If you used to live in a council house in Exeter and you still have outstanding rent arrears on the property, you are required to make payments to clear this debt. You will not be housed by us, or possibly by any other social landlord, until these arrears are cleared. We will make every effort to trace former tenants.

Failure to make an arrangement, or to clear the arrears, could result in us referring the case to an independent collection agent.