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CORONAVIRUS (COVID-19)

See the latest information and advice in Exeter. We are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus.

Our leisure centres

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3. Booking your sessions

Update 5 January: Following the latest national lockdown, all of our leisure facilities are now temporarily closed until further notice. We hope to re-open them again as soon as we are able, subject to government guidance.

To safely limit the number of people in any one activity, we are asking you to pre-book online, via our booking system (link).  As a member, you are able to book your session 7 days in advance.

Step 1: Register

You will need to register to use our new booking system. From the booking page you need to click on ‘register’ where you will be prompted for an email address (the one linked to your membership) and to create a password.

Once you have read and accepted the terms and conditions, you will be sent an email asking you to verify the registration. Click on the link and enter your membership details when prompted. You will then automatically be linked to the booking system.

That’s it, you are registered and can now start booking.

Step 2: Get Booking

Log into the booking system and select ‘Make a Booking – Drop in Booking’.

Select the centre you want to attend and choose your activity.

‘Select timetable’ will bring up all available sessions. To book one, just double click and add to basket. Once you have made all your selections, don’t forget to go to the checkout to finalising your booking. You will then be sent confirmation via email.

If you are experiencing difficulties or need any help, please contact our dedicated help desk on 01392 265390.

We know some members are experiencing difficulties trying to log into their account or to make a booking.
We have set up a dedicated helpline to assist you - 01392 265390.
The helpline is open from 9am to 2pm, Monday to Friday

Start the journey

Start

More info about the journey

Once you have set up your online account following the instructions above, you will need your email address and password to log in. Once you have logged in, you can start making your bookings.

Once a session has been booked, you will receive an email confirmation with all the class details. You can cancel your booking through your online account.