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See the latest information and advice in Exeter. We are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus.

Exeter Community Wellbeing

5 ways to help


Community Action Response: COVID-19

In March 2020, Exeter City Council and Wellbeing Exeter set up Exeter Community Wellbeing to assist individuals and community groups to help and support each other during the COVID-19 outbreak.

Recent months have been a huge challenge and things will continue to be uncertain as we move to a new phase with COVID-19 but Exeter City Council and Wellbeing Exeter remain committed to working together to provide practical help and support for local people who are affected by the pandemic.

Please contact us using the form, or phone number below, if you are:

  • A resident who would like practical support because you are shielding or self-isolating because of Coronavirus
  • Caring for, or are aware of someone, who would benefit from practical support because of Coronavirus


Ways we can help

Access to food or essential supplies

  • Provide information about supermarket deliveries, local food delivery services, foodbanks and community larders

  • Connection to a local community group whose volunteers can help with collecting food shopping or running errands

  • Access to Priority delivery slots with major supermarket chains for those able to shop online (subject to eligibility)

Financial Support

  • Referrals to Exeter Foodbank or access to financial support towards essential food for those experiencing severe financial hardship (subject to eligibility)

  • Small one-off grants for immediate short term help for people in urgent need with little or no access to money as a result of the pandemic (subject to eligibility)

Wellbeing Support

  • A Wellbeing Exeter Community Connector can work with you in the short-term, linking you to opportunities in the community or online to support your wellbeing, including to others who may be in a similar position. Contact the Exeter Community Wellbeing Hotline and ask for a Wellbeing Exeter Community Connector referral.

  • Exeter City Community Trust are delivering a new programme to help members of the community connect with each other. They’re organising online events and courses, pen pal schemes, deliveries of activity packs, and telephone befriending. Their activities are a great way to meet friends old and new and they are all FREE to access.


How to use this service?

Please use this form to request support from us:

Individuals requesting community support

You can also call us on: 01392 265000 (Mon-Fri 09.00-17.00)

You can also keep up to date on the Exeter Updates Facebook group.


Please see our Exeter Community Wellbeing privacy notice about how we will use your information.


August 2020 update: For People and organisations offering support, we thank you for your kind offer. However, we are pausing new registrations as we have enough volunteers across the city for now. We may re-open this platform if there is increased demand from our communities and new volunteers are needed.

If you would like to keep in touch please send an email to the Exeter Community Wellbeing to


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When this content has been updated

Last updated 2 September 2020