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CORONAVIRUS (COVID-19)

See the latest information and advice in Exeter. We are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus.

Test & Trace Support Payment

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1. Overview

The Government has recently announced a new payment to support people who face financial difficulty as a result of an instruction to self-isolate.

Only people told to isolate on or after 28 September are eligible for this help.

From 28 September 2020, eligible individuals are entitled to a Test and Trace Support Payment or discretionary support payment of £500. This is to support people on low incomes who are unable to work from home if they are told to self-isolate by NHS Test and Trace and will lose income as a result.

The support will take the form of a single payment of £500 for people aged 16 or over who:

  • Have been told to isolate by NHS Test & Trace and

  • Are employed or self-employed and

  • Are unable to work from home and

  • Will lose income as a result of being instructed to isolate and

  • Are in receipt of one of the qualifying benefits

    • Universal Credit

    • Working Tax Credits

    • Income related Employment and Support Allowance

    • Income based Jobseekers Allowance

    • Income Support

    • Pension Credit

    • Housing Benefit