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Garden waste suspension

Please note: Due to an extreme shortage of drivers and loaders garden waste collections have been cancelled with immediate effect. Please see our Garden waste pages for further information. We apologise for any inconvenience that this may cause.

Household Support Fund

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1. Exeter Household Support Fund extension

The government has made money available to local councils to help our residents with the increased cost of living. Working in partnership with Devon County Council we are directing this support to those that may be finding it most difficult to manage higher bills.

People of pensionable age are less likely to seek help and support, and so we will provide support directly to those those struggling financially; using Council Tax Support data we already hold.

During June 2022 letters were sent to those eligible households in receipt of pension age Council Tax Support, outlining a one-off support payment. More information on this support can be found in the scheme framework.

If you have received one of these letters and want to confirm it is genuine, here is a copy of the letter.

We do not need you to contact us or provide any personal or financial information to receive this payment.

Household Support Fund – General scheme

We are pleased to confirm that additional funding has been secured to provide more help to low income households most in need. During September we will be writing to all of those who are eligible for a payment under the General scheme with details of how to claim their money.

Eligible households are those who include a dependent child or young person in the assessment of their means tested payment of Council Tax Support. To receive the payment you will need to have been entitled to Council Tax Support from us on 1 August 2022. Unfortunately there is not enough money available to provide extra help to everyone who will be finding it difficult to cope with rising costs. We aim to target this support towards households who are likely to be facing the most additional pressure compared to the support already available.

Other sources of support are available.


You can see how Devon County Council are using the Household Support Fund extension on their website. There are also details of other support available to help with cost of living pressures.