We are beginning to roll out food waste collections across Exeter
This will be done gradually, and the pace of the rollout will be determined by the availability of HGV drivers and new vehicles.
Phase One of the rollout commences 4 November. Residents of the properties in this phase have been informed by letter and have received instructions and containers.
When will my street be getting food waste collections?
At the moment we cannot provide information on when the service will be rolled out into different areas of the city.
We are committed to introducing food waste collections across Exeter, but each new phase will require a new vehicle and crew and we are introducing this service in the middle of a national shortfall in HGV drivers.
Protecting our ability to provide our current recycling and rubbish collection service without disruption is a priority under these circumstances. It is therefore necessary to introduce our food waste service gradually.
Please do not contact our small team by phone or by email with enquiries about when food waste collections will come to your street.
It is important that our staff can continue providing other support to residents in a timely manner.
We will write to you in advance of your street being added to the rollout and will provide you with containers at the appropriate time.
Cllr David Harvey, Lead Councillor for City Management, said:
“It’s great to be finally rolling this out across the city.
“We will be doing this in a phased manner and extending the roll-out as and when we have the vehicles, drivers and containers available. At the moment we are having difficulties with the supply chain – we currently have one vehicle ready for the start of the roll-out and another coming in mid-November. Others will then need to follow.
“So our message is ‘please be patient with us – it’s great to be finally up and running but this will take time as it is a big undertaking for the whole of the city – and we will be in touch about when your street is about to be added to the roll-out.
“In the meantime, please don’t contact our staff unless you really need to – all the information will be put on our website.”
Why are we introducing food waste collections?
Food waste is a major contributor to the climate crisis.
While we encourage everyone to reduce their food waste by only buying what they will consume, adding a food waste collection service will help the planet by turning wasted food into soil-improver while generating gas and electricity.
The service will also boost the city’s recycling rate. Currently, food collected in the black bin is burned at the Energy Recovery Facility in Marsh Barton.