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The city centre is monitored by CCTV cameras operated by us, Devon County Council and Devon & Cornwall Police, with the support of the Community Safety Partnership.

The system is registered with the Information Commissioner's Office and regulated under the Data Protection Act 1998 and the Regulation of Investigatory Powers Act 2000.

The purpose of CCTV is:

  • to help deter and detect crime
  • to help reduce the fear of crime
  • to assist in the overall management of the council
  • to enhance community safety, boost the economy and encourage greater use of the city centre
  • to assist local councils in their enforcement and regulatory functions within the city centre 
  • to monitor and manage traffic and transportation, including all uses of the highway, and provide information to the media and public
  • to assist in supporting civil proceedings

Our control centre is staffed 24/7 by operators trained and licensed by the Security Industry Authority for public space surveillance.

Images captured on cameras in standard format are stored digitally for a minimum of 28 days and for not more than 31 days.

Those recorded in real time are kept for at least 7 days unless the police or another duly-authorised body, seize the recordings for use as evidence. Images are then automatically, digitally erased. 

Cameras in sensitive areas are masked to avoid any avoidable invasion of privacy.

Our control centre operates under a code of practice.

When this content has been updated

Last updated 21 March 2019