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Housing Casework Officer x 2

Salary:£27,741-£32,234 / Grade H

Service Unit:Housing Needs

Closing Date:30/01/2022

Post Number:HC01

Contract type: Fixed term until 31st March 2023

Hours: Full time - 37 hours per week

Location: Civic Centre with home working available

Full information for this post

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About you

We are looking for two enthusiastic, customer focused individuals who can work under their own initiative and as part of a team. Knowledge of the Homelessness Reduction Act is preferred, although full training will be provided.

About the role

Casework Officers will be responsible for holding a caseload of clients who are homeless or threatened with homelessness and assessing and delivering the council’s duties towards those households.

About the team

Exeter City Council’s Housing Needs department provides a range of housing and homelessness related services principally in housing advice and assistance, homelessness prevention and relief, temporary accommodation, access to private rented housing, signposting and referral to supported accommodation and treatment services and managing access to Exeter’s social housing register.

What next?

If we sound like the right fit for you and you feel like the right fit for us we would welcome your application. Please click on the Apply button at the bottom of this page.

Alternatively if you would like to find out more about the post, the team or working with us at the Council please contact Angie Knight, Team Leader / Acting Service Lead, by calling 01392 265647 or via email at

Our commitment

At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.

To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.

We are also proud to be a Disability Confident Employer and have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

If you would like further information on this please contact our HR Team at

Exeter City Council is a Mindful Employer



When this content has been updated

Last updated 14 January 2022