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Housing Officer

Salary:£28226-£32798 / Grade H

Service Unit:Tenancy Services

Closing Date:27/06/2022

Post Number:H004

Contract type: : FTC until 31/03/2023

Hours: Full Time

Location: Civic Centre

Full information for this post

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About you

You will be highly motivated and able to plan, organise and prioritise your workload effectively to meet performance targets and deliver our housing service. You will be confident in decision making and problem solving. You will be able to demonstrate your experience of Anti-Social Behaviour case management and dealing with neighbourhood issues. As a Housing Officer you will be resilient and used to working alone and along side colleagues and other agencies to reach the best outcomes for our customers and the organisation. You will also be keen to provide a high level of customer service.

About the role

As a Housing Officer at Exeter City Council you will manage an area of properties within the city. You will be responsible for managing a case load of Anti-Social Behaviour, escape route Inspections, reviewing fixed term tenancies, completing post let visits, tenancy audits, safeguarding and dealing with customer queries. You will regularly work alongside colleagues from many different departments and partner agencies. 

About the team

The role is within the Housing Department which consists of Housing Assets, Planned Works, Health, Safety and Compliance, Housing Performance and the Lettings and Leasehold Team.

What next?

If we sound like the right fit for you and you feel like the right fit for us we would welcome your application. Please click on the Apply button at the bottom of this page.

Alternatively if you would like to find out more about the post, the team or working with us at the Council please contact Katie HackSenior Housing Officer on 01392 265753 or via email at

Our commitment

At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.

To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.

We are also proud to be a Disability Confident Employer and have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

If you would like further information on this please contact our HR Team at

Exeter City Council is a Mindful Employer



When this content has been updated

Last updated 15 June 2022