Salary:£19,312-£20,092 / Grade D
Service Unit:Leisure and Museums
Contract Type: Permanent
Hours: 37 hours worked over a 9-week roster, over a 7 day week
The Royal Albert Memorial Museum (RAMM) is an award-winning regional museum funded by Exeter City Council and by the Arts Council through the National Partner Organisation scheme. Re-launched in 2011 following a major Heritage Lottery Funded redevelopment, winner of the Arts Fund Museum of the Year Award in 2012 and with a vibrant exhibition, events and corporate hire programme, as well as visitors in excess of a quarter of a million per year, RAMM is a friendly and welcoming service that sits at the heart of Exeter’s cultural and economic life.
With consistently ‘Excellent’ reviews on Trip Advisor and a host of tourism awards since opening, RAMM has built an outstanding reputation for high quality exhibitions and a great visitor experience.
A visit to RAMM should consistently surprise and delight our Visitors and we aim for every interaction with the Visitor Services Team to exceed their expectations!
We are looking for an enthusiastic, motivated individual with a passion for customer service to join the Visitor Services team in welcoming our visitors, supporting all our events and activities and assisting with the safe and efficient day-to-day operation of the Museum Services and Buildings. Maintaining the security of the collections and displays is also a critical part of the Museum Assistant’s role, which includes regular evening and weekend working on a 9-week rota pattern.
Please note the post carries the requirement to be a key holder for RAMM and undertake on-call response for one week in every nine, using an ECC vehicle. Key holders must live within a 20 minute response zone and have a full clean driving licence. Only applicants who can meet these requirements will be considered for the role. Please state clearly in your supporting information that you meet these requirements.
Exeter City Council is an equal opportunities employer and encourages employees to work flexibly in a way that not only meets their work responsibilities, but also suits individual lifestyle choices and home commitments.