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Project Support Officer - Development Management

Salary:£19650-£20444 / Grade D

Service Unit:City Development

Closing Date:10/07/2022

Post Number:0614

Contract type: Permanent 

Hours: Full Time

Location: Civic Centre, Exeter

Full information for this post

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We’re growing!

Exeter is the second fastest growing city in the UK and we have plans to deliver 12,000 homes in the next 20 years. To keep pace we are bucking the trend and investing in all three of our Planning Teams. To support this we are looking for a Project Support Officer to join our growing team. 

 About you

You will be an experienced administrative assistant supporting our Development Management team, which deals with a wide range of planning applications. Most importantly you will have a ‘can-do’ attitude -  the quality we most value. You will be able to demonstrate good oral and written communication skills with the ability to prioritise competing deadlines.

About the role

The role provides administrative and general support to the Development Management (Planning) service through receiving and logging planning applications and representations. The role will be responsible for sending out consultation letters by post and email and plotting new applications on the Council’s digital mapping system. This role assists the Planning Officers by collating and sending information relating to planning appeals whilst also participating in an on-call rota helping our customers via telephone and email.

About the team

The Development Management team are designed to be responsive to customers - we strive to understand what matters to them and providing high-quality free advice at the earliest opportunity.

We aim to create a working environment that provides continuous mutual support and learning opportunities. We talk to each other a lot.

We support hybrid working with some days at home and others in the office; we operate a modern shared office environment within the Civic Centre in Exeter. Throughout 2022, we will be embarking on a major staff-led digitalisation programme to provide modern and accessible services to all our customers. 

We apply a One Team mindset – our City Development service comprises of 4 core functions - Development Management covering both major and householders projects, Building Control including Land Charges and our new Local Plans and Policy team. 

Although differentiated by their technical specialisms throughout the 4 functions there is a strong appreciation for collaborative working and each area working to support our shared objectives as a service.  

We are a high performing service - in 2022 our Land Charges team were recognised for their exceptional customer service, coming 5th place out of 326 Local Authority Land Charges Teams in the Customer Satisfaction Award at the annual Awards for Excellence hosted by Land Data and in 2019 were highly commended in the Most Improved Services category. Our planning teams were recently  shortlisted for three national/regional awards.

We value development of our people – we have supported some of our undergraduate level Project Managers through successfully obtaining their Masters in Town and Country Planning. In Building Control we have fully qualified Project Managers who started their careers with us as Building Control Apprentices and we regularly host work experience placements to support the development of wider community members.

What next?

If we sound like the right fit for you and you feel like the right fit for us we would welcome your application. Please click on the Apply button at the bottom of this page.

Alternatively if you would like to find out more about the post, the team or working with us at the Council please contact Roger Clotworthy, Assistant Service Lead Development Management  via email at

Interviews to be held 20th & 22nd July 2022.

Our commitment

At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.

To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.

We are also proud to be a Disability Confident Employer and have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

If you would like further information on this please contact our HR Team at

Exeter City Council is a Mindful Employer



When this content has been updated

Last updated 14 June 2022