A notice to all of our suppliers

We want to reassure you that Exeter City Council is treating the payment of its suppliers as a critical process and has put plans in place to ensure that staff can carry out their duties from home in the event of an office closure due to COVID-19.

We recognise that COVID-19 is unprecedented and will have a significant impact on our suppliers of all sizes. To assist with cash flow, all invoices will be paid on immediate payment terms, until further notice.

If you currently send paper invoices to Exeter City Council, we ask you to switch to sending electronic invoices, in order to speed up the process of payment.

Please attach your invoices to our Contact Us form and select the Other Service option.

Invoices should be sent separately – one invoice attachment per form, to support the team in processing promptly for payment.

Paper invoices received through the post will of course continue to be processed, but will inevitably take longer.