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Council Tax (Energy) Rebate

On 3 February 2022, Government announced funding for local authorities to support people with the rising costs of energy. The official guidance identifies those who qualify and we have paid out more than £5.6 million to over 37,000 households.

The Mandatory Scheme

The Government expects billing authorities to provide a one-off £150 payment to a liable council tax payer (or an occupier where the property is exempt) where they occupy a property which meets all of the following criteria on 1 April 2022:

  1. It is valued in council tax bands A to D. This includes property that is valued in band E but has an alternative valuation band of band D, as a result of the disabled band reduction scheme;
  2. It is someone’s sole or main residence;
  3. It is a chargeable dwelling, or in exemption classes N, S, U or W

Eligibility is determined based on the position at the end of the day on 1 April 2022.

 

THIS SCHEME WILL BE CLOSING SHORTLY

There are still many eligible households who have not yet responded to our invitation to claim their energy rebate, and time is running out.

So, in order to ensure that eligible households don’t miss out when the mandatory scheme closes on 30 September, we have started crediting all unclaimed rebates to their relevant council tax bills.

If you do not want to claim this £150 Energy Rebate you still need to tell us by emailing ctax.rebate@exeter.gov.uk so that we don’t credit the £150 to your council tax bill.

  

Any problems please contact the team by emailing ctax.rebate@exeter.gov.uk or phoning 01392 265000.

Please check our FAQs before contacting us.

Please also see our information on receiving your payment if your bank account is overdrawn.

 

The Discretionary Fund

Every billing authority has been allocated a share of a £144 million Discretionary Fund to provide support to other energy bill payers.

Councils can determine locally how best to make use of this funding to support those suffering financial hardship as a result of the rising cost of living.

The Council has been given £188,700 in funding for a discretionary scheme. This funding is not enough to give a rebate award to all properties in bands E to H therefore the Council has decided to support the following households under its Discretionary Council Tax Energy Rebate Scheme:

A liable council tax payer (or an occupier where the property is exempt) where they occupy a property which meets both of the following criteria on 1 April 2022:

  1. It is someone’s sole or main residence;
  2. It is a chargeable dwelling, or in exemption classes N, S, U or W

Plus the household is either:

  • in council tax bands E (not with a disablement band reduction to band D applied) to H as at 1 April 2022 receiving council tax support, or
  • in council tax bands E (not with a disablement band reduction to band D applied) to H as at 1 April 2022 getting a 25% council tax discount as a sole occupier

Eligibility is determined based on the position at the end of the day on 1 April 2022.

Eligible households will receive a one-off grant of £129.

This means that:

  • Where the council is aware that the liable council tax payer for a chargeable dwelling does not occupy the property (for example in a House in Multiple Occupation or residential care home), no-one will be eligible for the rebate in relation to that property.
  • A property that meets all the criteria, but has a nil council tax liability as a result of local council tax support, will be eligible.
  • A property that has no permanent resident and is someone’s second home will not be eligible.
  • An unoccupied property (for the purposes of calculating council tax) will not be eligible.
  • Discretionary Scheme grants will not be offered to occupants of properties in exemption class O, where the Ministry of Defence will provide cost of living support.

The budget to pay this discretionary rebate is limited, changes in circumstance reported to the council on or after 12 August 2022 that give rise to eligibility for this scheme may not be considered for an award.

In making this decision the council has taken into account who has already received support, who may be about to receive support through the Household Support Fund and who may be able to receive other financial support recently announced.

Government guidance states that councils have until 30 November 2022 to distribute payments through the discretionary scheme. It is our intention that our discretionary scheme will be rolled out to all identified eligible households starting from the end of September 2022 with final payments to be made by the deadline of 30 November 2022.  We will be writing to all eligible households with details of how we are going to make payment, eligible residents do not have to contact us with their details.

 

Thank you for your patience whilst we distribute payments to support the residents of Exeter. We know times are hard for many and this money is really needed to help with the rise in living costs many of us are facing. Please keep checking this page for all the most up to date information.

 

Council tax rebate scams
We're aware there have been reports of council tax scams in relation to the £150 council tax rebate. Please be vigilant.
If you receive a phone call asking for your bank details in exchange for the £150 rebate, do not pass these on. Report scam text messages by forwarding them to 7726 for free or contact Action Fraud.

 

When this content has been updated

Last updated 22 September 2022