The Exeter Household Support Fund is funded by the Department for Work and Pensions through Devon County Council, to provide help for households struggling with the costs of essentials this winter.
The funding is limited and demand for the available support is very high. We are prioritising support for those in greatest need and abuse of the scheme will be treated seriously.
21 January: We have closed the scheme to new applications while we asses outstanding cases. If there are funds available once we have cleared all outstanding applications we will re-open the scheme as soon as we can.
If you are finding it hard to afford food or energy costs or any other essential expenses we want to hear from you. You will be able to apply whether or not you receive any welfare benefits. You just need to be over 16, living in Exeter and struggling to meet your essential costs.
The priority for the fund is to make sure you have enough food and fuel, but we can also look at other essential expenses. Some of the things we can help with include:
- Buying food for you and your family
- Paying your energy bills or topping up your meter
- Paying your water bill
- Warm clothing or blankets
- Essential repairs or replacement of electrical appliances or heating equipment.
We can also help if you are struggling to afford essentials because of rent, mortgage or Council Tax payments including arrears.
If you have already made a claim we are working through them in the order they were received. As long as you have had an email receipt with a reference FS-case-3…, you can be assured we have received your application. You should hear from us within 3 weeks of making your claim. In the meantime, if you are in immediate financial crisis (no food or no money to buy food), please call us on 01392 265440 and we can help with a referral to Exeter Foodbank.
If you are on a pre-payment meter and struggling to afford your household bills, there is help available from Exeter Citizens Advice. Please see the information on their website or call 07930 323186.