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See the latest information and advice in Exeter. We are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus.

May bank holiday bin collections

Domestic refuse and recycling collections due on Monday 25 May, will instead take place on Saturday 30 May. All other collections that week will remain as normal – find out when your bin is collected

Right to buy

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3. How to apply

  1. Fill in the right to buy application form (RTB1 notice).
  2. Send it to us.

  3. We must say yes or no within 4 weeks of getting your application (8 weeks if we've been your landlord for less than 3 years). If we say no, we must say why.

  4. If we agree to sell, we’ll send you an offer. We must do this within 8 weeks of saying yes if you’re buying a freehold property, or 12 weeks if you’re buying a leasehold property.


If you think our valuation of your home is wrong then you can ask the district valuer to give an independent valuation. You must make your appeal within 12 weeks from the date of the notice. The district valuer's decision is final, whether it is higher or lower than our valuation.

If you want to buy the property you will need a solicitor to tell you about the legal details. If you don't know a solicitor then ask your building society or bank to recommend one. Ask for an estimate of their charges before you decide on a solicitor.


You should get an independent survey from a surveyor or structural engineer. The survey your bank or building society gets will only be for the valuation, and may not tell you about structural faults in the property.

If you are happy about the terms of sale and have arranged to borrow the money, you can buy your home.