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Easter bin collections

All bin collections following a bank holiday will now take place one day late from 29 March to 6 April. See our Easter Bin Collection page for further details.

Online and telephone payments

Due to a fault, our online and telephone payment services are currently unavailable. We apologise for any inconvenience caused while our service provider works to fix the problem.

Tenants advice and information

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10. Handbook for Tenants

This updated handbook contains useful information relating to your tenancy and to the use of your home.

It can be used to find information about rent payments, keeping safe in your home, repairs and much more.

It should be read alongside your tenancy agreement which gives specific details about your circumstances.

If you have any comments or feedback about this handbook please contact us or call 01392 277888 and select the service you need.

The updated Handbook for Tenants is available for download.