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See the latest information and advice in Exeter. We are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus.

Report a council housing fault or repair

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2. Emergency repairs

An emergency repair is one that is needed to make your property safe and secure such as:

  • major pipe leaks or burst pipes
  • choked drains (not blocked gullies)
  • tap running full bore
  • no central heating between 31 October and 1 May
  • no hot water
  • toilet blocked or overflowing
  • faulty external door locks (where property not secure)
  • making the property secure
  • no power
  • making safe dangerous electrical fittings

If there is an emergency please contact 01392 277888 and select the service you need.

Out of hours emergency number: 01392 265147

If you smell gas or suspect that you might have a gas leak:

  • turn off gas supply at meter
  • open all doors and windows
  • do not smoke and extinguish any naked flames
  • do not switch on any electrical appliances (including the door entry system to flats) or use a mobile phone
  • contact Transco on 0800 111 999