Contacting us for housing advice

During normal office hours

You can email us on 

You can also call us on 01392 265726.

You can make an appointment to see us in person at the Civic Centre. See how to get to our offices.


Out of hours service

If you've been made homeless outside of our normal working hours, we operate an emergency out-of-hours service.

However, be aware that if you are not eligible for emergency accommodation we won't be able to help you out of hours. 

You can contact our emergency out of hours service on 01392 265147.

When this content has been updated

Last updated 24 May 2018