Cookies information

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Cookies

Exeter City Council and its partner sites all place cookies onto your computer for the purpose of making your visits to our sites more friendly and efficient. Legislation requires we tell you about this and to give you the option to remove these cookies if you so wish.

We only use cookies to provide services which will help you get the most out of our website. Examples include interactive maps and online forms.

Our cookies cannot be used to identify you personally and are not used for marketing. They simply help you use the website and help us see how many people are visiting and what they are most interested in. This helps us provide the right kind of content for our customers.

Cookies can also make life easier by remembering your computer or any other device you've used to visit the site. This means you don't have to give the same information several times during a visit or while completing a task.

We make every effort to maintain the accuracy of the information on this web site and this privacy statement applies to this entire website – http://www.exeter.gov.uk/ (and other associated websites). It does not apply to linked external websites. When linking to another web site, Exeter City Council recommends that you read their privacy statement on cookies.

Please note, some of our web pages include Google maps or links to YouTube film and these third party sites will register their own Cookies if you click into them.

Cookie security and privacy issues

Cookies are not intended to store any information that could otherwise identify the user/user identity – they only store information on user preferences. Due to their flexibility and the fact that many of the largest and most-visited websites use cookies by default, cookies are almost unavoidable. Disabling cookies will lock a user out of many of the most widely-used sites on the Internet like YouTube, Gmail, Yahoo mail, and others. Even search settings require cookies for language settings. Therefore you should be aware that by declining cookies on our site – you may find from time to time some pages will not respond as you anticipate.

When visiting our site, we will record the following information, in order to help us improve the browsing experience. We do not use this for tracking purposes.

  • IP address
  • country
  • browser
  • operating system
  • screen resolution

Cookie notice for our Firmstep/Granicus forms

Many of our online services are provided through forms built using Granicus' "govService" platform. Because all govService cookies are functional, there is no requirement to provide options to accept or consent to cookies. Please see the govService Cookie Statement to read about each cookie being used. 

When this content has been updated

Last updated 22 October 2021