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Make an online benefit claim

When you make a claim for some other benefits, such as Income Support, Jobseekers Allowance, Employment and Support Allowance or Pension Credit, with Job Centre Plus or The Pension Service, they will ask you if you also wish to claim Housing Benefit.

If you haven't claimed Housing Benefit via Job Centre Plus or The Pension Service, then you can claim directly with us.

You will need to claim Council Tax Support direct from us, but Job Centre Plus or the Pension Service may still share your information with us.

Universal Credit – If you or your partner claim Universal Credit then in most cases you will receive your housing costs as part of the Universal Credit claim. You will not be able to claim Housing Benefit from us, but should still claim Council Tax Support from us if you need help with your Council Tax bill.

Start the journey


More info about the journey

To complete the form you will need your National Insurance Number and you will be asked to supply details of your financial situation.

When the form has been completed you will need to supply us with forms of evidence to support your claim. You will find details on the first page of the form 

Completing the online form is the quickest and easiest way to get your claim started.

When this content has been updated

Last updated 23 May 2018