Relief and Exemptions Show all parts of this guide Overview Mandatory rate relief for registered charities and sports clubs Discretionary relief Small business rate relief Hardship relief Part-occupied property relief Local discounts under The Localism Act 2022/23 Retail, Hospitality and Leisure Relief Scheme Heat Network Relief 2022/23 Public lavatories rate relief Local newspaper rates discount Transitional relief 2023/24 Retail, Hospitality and Leisure Relief Scheme How do I apply for relief or an exemption? 10. Public lavatories rate relief The Public Lavatories Act 2021 provides 100% rates relief for separately rated public toilets.