Relief and Exemptions Show all parts of this guide Overview Mandatory rate relief for registered charities and sports clubs Discretionary relief Small business rate relief Hardship relief Part-occupied property relief Local discounts under The Localism Act Heat Network Relief Public lavatories rate relief Local newspaper rates discount Transitional relief 2024/25 Retail, Hospitality and Leisure Relief Scheme Improvement Relief How do I apply for relief or an exemption? 9. Public lavatories rate relief The Public Lavatories Act 2021 provides 100% rates relief for separately rated public toilets.