Please note, there is no drop in service to speak to an advisor face to face, except for emergency housing enquiries.
Monday – 9am to 2pm
Tuesday – 9am to 2pm
Wednesday – 9am to 2pm
Thursday – 9am to 2pm
Friday – 9am to 2pm
Saturday, Sunday, Bank Holidays – Closed
Our offices are fully accessible. We have a number of self help computers and direct telephone and internet connection to partner organisations.
We suggest that visitors to our offices and facilities in the city centre should travel on foot, by bike, or by public transport wherever possible to help avoid city centre congestion.
See where our offices are on Google Maps
Travelling by train
Exeter Central is the closest station and is approximately a 10 minute walk. Leave by the ramps (rather than the stairs or lift) to exit on to New North Road, where you turn right. Stay on the same side of the road past 3 sets of traffic lights, then our entrance is on your right.
There are taxi ranks outside both Exeter St Davids and Exeter Central stations. To return to either of the train stations, taxis can be found in Sidwell Street.
Travelling by bus
Exeter has a good bus network. Services from outside the city arrive at the bus station which is opposite our offices, and local services within the city pass through the High Street which is 5 minutes walk away. See Exeter interactive bus map for bus routes (you can click on the route numbers/letters to find out times).
There are cycle racks outside the entrance of our offices on Paris Street.
Driving and using the Park and Ride (P&R)
If you need to drive, please use the P&R service if at all possible. Honiton Road and Sowton P&R services bring you to Paris Street, from where you can walk back 200-300 metres to our offices.
Nearest postcodes for directions to the P&R:
- Honiton Road P&R - EX2 7NL
- Sowton P&R - EX2 5GL
There is a space for a blue badge holder at our offices, but other drivers should use public car parks.
Princesshay 2 car park is the closest one (multi-storey, short stay) - EX1 1NN.