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Bank holiday bin collections

All bin collections following a bank holiday will take place 1 day late from 27 May to 1 June. See our Bank holiday bin collection page for further details.

Visitor information and tickets office

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1. Overview

Visitor information

The Custom House Visitor Centre on Exeter’s historic Quayside offers information primarily focused on the Quayside, the river Exe and the Historic Ship Canal. Information is also available for the wider city area to help make your visit to Exeter as enjoyable as possible. The Centre stocks information on where to visit, activities and events in the local area.

Help can be offered with booking accommodation, leaflets, bus/train times, maps, local books and souvenirs.

Address: Custom House Visitor Centre, Exeter Quay, Exeter, Devon, EX2 4AN

Online: Contact Us

Opening times: 11.00am to 4.00pm, Thursday – Sunday

Closed: Christmas Day and New Year’s Day


Visitor Information Points

We have a series of mobile Visitor Information Points (VIPs) that display printed visitor information (including maps) located in the city at the following locations:

  • John Lewis (upstairs by café and toilets)
  • Exeter Library
  • Exeter Tickets (Fore Street)
  • RAMM
  • Exeter Cathedral


Event tickets

Tickets for various events throughout the city can be purchased from the Exeter Corn Exchange Box Office on Fore Street.

Address: Exeter Tickets, 89 Fore Street, Exeter, Devon, EX4 3HZ

Online: Corn Exchange Contact Us