Citizen Advice Exeter were appointed by the Council in October 2019 to provide a city wide Independent Information Advice and Advocacy Service.
The purpose of the service is to:
- Ensure free, independent, confidential and impartial advice, information and advocacy is available to help people resolve the problems they face.
- Help address the widening inequality gap for Exeter communities in terms of health, income, employment and access to services.
- Work alongside the Council’s Housing Needs Team to support customers who are homeless or at risk of homelessness and are experiencing financial and budgeting difficulties
Advice is available at the Citizens Advice website
Citizens Advice Devon have a a series of free Powerpoint presentations with voiceover, together with more detailed factsheets, on benefits and other financial support available to different groups of people
Details of more local services are available from Citizens Advice Exeter
Citizens Advice Exeter Advice Trends
Citizens Advice Exeter produce Information Advice and Advocacy Service reports for the whole city and each Ward in the city for key statistics such as
- Client enquiries
- Welfare benefits