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Information Advice and Advocacy Service

Citizen Advice Exeter were appointed by the Council in October 2019 to provide a city wide Independent Information Advice and Advocacy Service.

The purpose of the service is to:

  • Ensure free, independent, confidential and impartial advice, information and advocacy is available to help people resolve the problems they face.  
  • Help address the widening inequality gap for Exeter communities in terms of health, income, employment and access to services.
  • Work alongside the Council’s Housing Needs Team to support customers who are homeless or at risk of homelessness and are experiencing financial and budgeting difficulties


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Citizens Advice Exeter Advice Trends

Citizens Advice Exeter produce Information Advice and Advocacy Service reports for the whole city and each Ward in the city for key statistics such as

  • Client enquiries
  • Welfare benefits
  • Debt
  • Employment
  • Housing


When this content has been updated

Last updated 18 May 2021