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Household Support Fund

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4. Household Support Fund 5 Make a claim

Eligibility

Before making your claim, please read the following information summarising the conditions for this scheme.

Eligible households must: 

  • Contain at least one member who is over the age of 16; and
  • Be responsible for household bills (rent or mortgage, utilities etc); and
  • Live in the Exeter City Council area (as their main residence); and
  • Be without sufficient resources to meet the immediate short-term needs of themselves or dependents.

 

Priority will be given to households who are at particular risk of being at a financial disadvantage because either:

  • Their incomes are restricted by the benefit rules or due to welfare reforms or
  • They have higher expenditure than normal for a household in their circumstances or for a temporary period.

 

Some examples of circumstances where this could apply are included below, but this is not intended to be a complete list of qualifying circumstances.

  • Households affected by the two child limit 
  • Households subject to the overall benefit cap 
  • Households with housing costs restricted by Local Housing Allowance 
  • Tenants on the under 25 rate of Universal Credit 
  • Families with dependant children housed in temporary accommodation 
  • In low paid or insecure work facing high employment related costs (transport, equipment or clothing) 
  • Child unable to attend school for an extended period preventing parent from working 

 

Devon County Council have identified care experienced young people as a group particularly likely to face disadvantage. Accordingly, they will be prioritised for support under this scheme. 

 

Funded by UK Government

Start the journey

Start

More info about the journey

You'll need to tell us why you qualify for a payment, give us details about you and your household, and how we can contact you about your claim.

Once you have submitted your claim you will receive an email with your claim number confirming that we have received it. There is no need to contact us to check. We will be in touch as soon as possible to either ask you for any more information we need, or to tell you the outcome of your application.