Cookies information uses cookies to make the site simpler. Find out more about the cookies we use.

Close banner

Garden waste suspension

Please note: all garden waste collections have been cancelled for 29 and 30 June and 1 July 2022We apologise for any inconvenience that this may cause. 

See our privacy notices for details on how we manage personal information

Benefits advice for landlords

Show all parts of this guide

4. What happens if you are overpaid

If we pay you too much Housing Benefit for any tenant, you may have to repay it.

We can recover an overpayment caused by the tenant. This can be done directly from their ongoing Housing Benefit entitlement. Therefore if the benefit is being paid directly to you on the tenant's behalf, the payments which you receive will be reduced.

Please remember that the overpayment is being recovered from the tenant's benefit and not from you. This is the case even though the payments to you are lower.

We can also recover the overpayment from the benefit you get for other tenants. 

Pay a Housing Benefit overpayment online (select sundry debtors)

If you have been sent an invoice and need further advice or help, please contact our Housing Benefit Recovery Section on 01392 265646