Cookies information uses cookies to make the site simpler. Find out more about the cookies we use.

Close banner

Bulky waste collections

Show all parts of this guide

5. Presenting items for collection

Please note the following:

  • for an outdoor collection, items need to be accessible by our crews in the grounds outside the front of your property, and must be easily visible
  • indoor collections are currently suspended
  • Collections will take place between 7.00am and 2.00pm. If items are not presented when we arrive to collect, a rebooking fee of £11.70 will be applied if we are required to return.
  • never leave items on a road, footpath or any other public place
  • large items constructed of wood must be broken down 
  • ensure items, including sacks, are securely tied, safe to handle and do not have sharp items sticking out
  • fridges/freezers must be emptied of all foods and goods prior to collection. If not empty the collection will be aborted and you will have to rebook and will be charged again