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CORONAVIRUS (COVID-19)

See the latest information and advice in Exeter. We are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus.

May bank holiday bin collections

Domestic refuse and recycling collections due on Monday 25 May, will instead take place on Saturday 30 May. All other collections that week will remain as normal – find out when your bin is collected

Requesting information

Show all parts of this guide

1. Overview

The Freedom of Information Act 2000 (FOIA) and Environmental Information Regulations 2004 (EIR) give you the right to see information held by us with some exceptions.

The FOIA covers access to official information held by us and the EIR provides access to environmental information.

As a general rule, you are entitled to request any information that is held in a permanent form, which includes all paper based and electronic information.

Our access to information policy explains how we will respond to requests for information.