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Voter ID - have you got yours?

To vote in the upcoming 4 May Local Elections you will need to show photo ID. To find out more about accepted forms of photo ID, and if you need to apply for a free Voter Authority Certificate, see our Voter ID page.

See our privacy notices for details on how we manage personal information

Pay for a service

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2. Direct Debit

Your regular payment of Council Tax or Housing Rent can be paid in this way. This is the most cost effective method for the council, spreads the cost for you and avoids you falling into arrears.

Please note: the online option is not available for Business Rates. To set up a direct debit for Business Rates please use the form below.

The easiest way to set up a Direct Debit with us is to provide us with your details online:


Direct Debit bank instructions (mandates)

Council Tax
Please phone 01392 265635 for a mandate.

Business Rates
Please phone 01392 265559 for a mandate, or use the Business Rates Direct Debit mandate form which can be printed out and returned to us in the post.

Housing Rents
Please use the  Housing Rents Direct Debit Mandate form which can then be printed out, completed and then returned to us in the post.

Other services
 Please phone 01392 265271 for a mandate for:

  • Home call alarms
  • Service charge & Ground rent
  • River & Canals
  • Trade Waste.