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CORONAVIRUS (COVID-19)

See the latest information and advice in Exeter. We are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus.

Houses in Multiple Occupation (HMO)

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6. HMO Licencing: Refunds, changes and appeals Refunds

Refunds

You will only be entitled to a refund of your HMO licence fee if:

  • your property does not need a licence at the time of application, for example it falls under one of the exemptions
  • you make a duplicate application

You are not entitled to a refund if:

  • your property needs to be licensed at the time of application
  • you subsequently sell the property during the licence period

If you're not satisfied with the decision on a licence application, you can appeal to the First Tier Tribunal within 28 days.

Once a licence is granted, there are separate procedures for varying or revoking it.

You cannot transfer a HMO licence. If you need to change the licence holder, the new licence holder needs to make a new licence application and pay the fee.