Incident

Please use our Report an Incident on the Exeter Canal, River Exe and Approaches online form.  

Feedback

We welcome feedback on our services and work please email epa@exeter.gov.uk or telephone 01395 223 265.

Complaint

If you have an issue or a problem that you need us to look at, we would prefer to resolve this early at the first point of contact before treating it as a complaint. Please email epa@exeter.gov.uk or telephone 01395 223 265 as soon as possible.  If we are unable to resolve this matter to your satisfaction and you wish to make a compliant please follow our complaints process.