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Benefits advice for landlords

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4. What happens if you are overpaid

If we pay you too much Housing Benefit for any tenant, you may have to repay it.

We can recover an overpayment caused by the tenant, directly from their ongoing Housing Benefit entitlement. Therefore if the benefit is being paid directly to you on the tenant's behalf, the payments which you receive will be reduced. Please remember that even though the payments to you are lower, the overpayment is being recovered from the tenant's benefit and not from you

We can also recover the overpayment from the benefit you get for other tenants. 

Pay a Housing Benefit overpayment online (select sundry debtors)

If you have been sent an invoice and need further advice or assistance, please contact our Housing Benefit Recovery Section on 01392 265646 to discuss how we can help.