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Comments, compliments and complaints

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3. Complaints about councillors

Complaints about the conduct of councillors, also known as members, are outside the scope of our complaints process. They are dealt with under the Members’ Code of Conduct (please see section 5c).


Our Dealing with Complaints Guidance explains how we will deal with complaints that a councillor has breached the Member’s Code of Conduct. The complaint will be dealt with by the Monitoring Officer and/or the Audit & Governance Committee in consultation with the Independent Person.


To make a complaint about a councillor please click on the Start button.

Start the journey


More info about the journey

We'll need to know about you, who you are complaining about and the nature of your complaint.

Complaints received will be dealt with in line with our complaints procedures.