What you need to know about benefits

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3. Make a new benefit claim

If you haven't claimed Housing Benefit via Job Centre Plus or The Pension Service, then you can claim directly with us.

You will need to claim Council Tax Support direct from us, but Job Centre Plus or the Pension Service may still share your information with us.

Your benefit will normally start from the Monday after the date you make your claim.

Apply today

Claiming today allows us to pay you from the earliest possible date. Completing the online claim form is the quickest way to apply for Housing Benefit and/or Council Tax Support.

The claim form will ask for details of your household, income, savings and capital and rent (if you pay it). If you are renting from a private landlord we will need to see your tenancy agreement or you can get your landlord to complete and sign a Proof of rent form [61kb].

The form will also ask you for the evidence and proofs you will need to provide with your claim. The online application form covers both Housing Benefit and Council Tax Support.

Remember, the earlier you complete the online form and provide us with the evidence, the quicker we can help you with your rent and Council Tax. 

Our freepost address (no stamp needed) is:

Freepost RLZK-YKLG-BSEX
Exeter City Council
Civic Centre
Paris Street
Exeter
EX1 1JD