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Council Tax online accounts

Our online Council Tax service will be closed to all customers from Thursday 29 February 2024 whilst we complete our annual billing process. The service will available again from Monday 4 March, our apologies for any inconvenience.

Building regulation approval

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3. Payment information for agents

As an agent submitting an online application of behalf of a client you have two options for making a payment

  • Pay for the application directly at time of submission
  • Nominate payment from your client

Client payments

If you nominate your client to pay you will need to enter their email address for us to contact them.

Once you complete the form an email will automatically be sent to you and your client with a Pre-Application number

The email sent to the client will also include instruction how to pay and a link which when clicked will take them to our payment system.

Confirmation emails will be sent to you and your client once the payment is made and the application details will be advanced to our Building Control Team for action.

If no payment is received within 30 days the application will be deleted and no further action will be taken. A new application will need to be submitted

Before you fill in the form please inform you client to expect a payment request email from building.control@exeter.gov.uk as this will be sent automatically when the form is submitted

No work should be commenced on Full Plans or Building Notice applications until approval has been received from our Building Control Team