Strategies, policies and plans

Show all parts of this guide

9. Corporate plans and strategies

Access to information policy

This policy explains how we will respond to requests for information.

Code of corporate governance

This code sets out how we make sure that our business is conducted in accordance with the law and proper standards and that public money is safeguarded. 

Corporate Plan

This plan celebrates some of our key achievements and some of the people behind those achievements. It provides a snapshot of the exciting things we will be doing over the next year.

To view the plan online as a flip book, please click here.

Redaction policy

This policy explains how and why we redact, or edit, information before we publish.

Safeguarding Policy

This policy sets out how we will ensure children and adults at risk of harm are protected.

Unacceptable behaviour policy

This policy explains how we will deal with customers who display unacceptable behaviour towards our staff.